Choices, not chances,
creates one's destiny.
We provide youth services to those most in need in a tailored and supportive way that empowers our most vulnerable to reconnect and rediscover themselves so that they live the best life they deserve.
Progressive Youth Care & Consultancy is the home of the Village Model of Care and a leader in residential care reform.
We deliver trauma-informed residential care, mentoring, and crisis support for young people across Queensland while pioneering innovative models of care that improve outcomes for children, strengthen the workforce, and reshape how residential care is delivered.
Through consultancy, training, and practice development, we partner with organisations and governments to build the capability, systems, and standards that will define the future of therapeutic care.
“Every kid is one caring adult away from being a success story.”
Our work is built around the relationships that help young people feel seen, supported, and able to imagine a different future.
Leadingthe way.
Queensland has a unique opportunity to lead the next generation of child protection reform. Following the Commission of Inquiry, the challenge is not simply to repair existing systems — it is to rethink what quality care requires and create approaches that can set a standard nationally.
PYCC's work is grounded in this belief. Through workforce training, sector capability building, and innovative practice models, initiatives such as the Progressive Crisis and Care Framework, Echoes, and TESSA form part of a broader reform agenda: building a child protection system where skilled practitioners, evidence-informed models, and collaborative partnerships create better outcomes for young people.
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Not just safe —
thriving.
We envision a future where every young person in care has the opportunity not just to be safe, but to thrive: be resilient, connected to their community, and empowered to shape their own future.
We believe achieving this requires more than individual acts of care. It requires a stronger, more connected residential care sector. One that embraces innovation, invests in its people, and works together to continually improve outcomes for children and young people.
Our vision is to help lead that transformation. By pioneering evidence-informed models of care, including the Village Model of Care, developing a highly skilled therapeutic workforce, and partnering across the sector, we are working to reform residential care into a system that is collaborative, sustainable, and built around the needs of young people.
We believe that when organisations share knowledge, practitioners are empowered, and care is guided by evidence rather than tradition, the entire sector becomes stronger, and every young person benefits.
What we believe in.
Social justice
We believe every young person deserves to be treated with dignity, respect, and compassion; regardless of their history, circumstances, or what brought them into care. Young people are more than their challenges, behaviours, or experiences, and they deserve opportunities to heal, grow, and belong.
Evidence over assumption
We believe the best care is informed by evidence, practice wisdom, and lived experience. Our approach is trauma-informed and grounded in the Village Model of Care; a framework developed through years of frontline practice, reflection, and learning, rather than adapted from generic models of service delivery.
Capability, not just compliance
We believe quality care depends on skilled, confident, and supported practitioners. A certificate alone does not create capability. Our workforce development approach exists because young people deserve workers who are genuinely prepared to respond to complexity, crisis, and trauma. We advocate publicly for stronger practice standards, including through our formal submission to the Queensland Commission of Inquiry.
A sector that works as one
We believe better outcomes for young people are created through collaboration, trust, and shared responsibility. Families, carers, government, community organisations, and service providers all have a role to play. We are committed to strengthening the relationships, capability, and collective knowledge of the sector, not simply operating within the system, but helping to improve it.
Support shaped around each young person.
Social Work Services
Qualified social workers walking alongside young people through assessment, casework and long-term support.
Youth Work Support & Mentoring
Consistent, trusted mentors who help young people build confidence, connection and a clear plan for their future.
Crisis Support
Responsive, trauma-informed care for young people navigating moments of acute need or instability.
Bespoke Services
Programs shaped around the young person — not the other way around — when standard supports don't fit.
Meet ourtherapy dog team.
Progressive Animal Wellbeing Support (PAWS) is our therapeutic wellbeing package — purposeful, structured interactions with trained therapy dogs that help young people re-engage with school, appointments and community, and help our staff stay well in emotionally demanding work.
Explore the PAWS Program
- MACLabradoodle
- PYCCLabradoodle
- BarneyMoodle
- ShadyCavoodle
- FYNNIn training
Our commitment to children's safety, wellbeing and safeguarding.
"Protecting children from harm is a shared and active responsibility."
At Progressive Youth Care, we are committed to promoting the safety, wellbeing and rights of every child and young person in our care. We believe that all children deserve to grow up feeling safe, supported, and connected to people and environments that nurture them.
We have a strong organizational culture of child safeguarding, grounded in the belief that protecting children from harm is a shared and active responsibility. We work in alignment with the National Child Safe Standards, the Human Rights Act 2019, and our own Village Model of Care, which centres on trauma-informed, child-centered practice led by qualified social workers.
We are committed to
- Preventing harm by embedding strong safeguarding policies, regular training, and proactive risk identification.
- Listening to and valuing the voices of children and young people, and ensuring they are involved in decisions about their lives.
- Supporting a culture of accountability, where every team member is trained and expected to uphold our safety standards and values.
- Creating safe, inclusive environments for all children — physically, emotionally, and culturally.