Our people

Meet the Team

The PYCC team

Experienced, qualified, and committed.

Our team is led by qualified social workers and experienced residential care professionals. We bring together clinical expertise, lived experience, and a deep commitment to seeing young people thrive.

Nicole Hague, Director at Progressive Youth Care

Nicole Hague

Director

I started Progressive Youth because I could see that we needed to do things differently when it came to supporting some of our youth who have had a challenging time. Progressive's philosophy is a holistic one — it encompasses all things that we need to survive and thrive in life; psychological, mental development, social and emotional growth and self-regulation. Progressive is about long-term solutions, ensuring services are delivered with underpinning regulatory compliance to ensure standards are met.

Josh MacRae, Operations Manager at Progressive Youth Care

Josh MacRae

Operations Manager

My role here at Progressive is to look after the operational needs of the business. I look after our relationships with external service providers and also areas of accounts, including payroll. I have lived my past 20 years watching my mother being a foster care parent and see my sister develop a love for social work, which is why Progressive is important to me too.

Nadine Palin, Resource Manager at Progressive Youth Care

Nadine Palin

Resource Manager

I joined Progressive as a student and quickly fell in love with everything that Progressive stands for. I have developed a strong passion for supporting our staff and team members in their growth and development. Ensuring our team and young people are well equipped with everything that they need is a huge part of my role that I take very seriously.

Dannai MacRae, Senior Social Worker at Progressive Youth Care

Dannai MacRae

Senior Social Worker

My social work journey was inspired after watching many young people experience a system that was not listening to them. At Progressive, we go beyond the “norm”. All of our services are overseen by social workers who bring a therapeutic underpinning approach on the ground. We look at our team as a family and endeavour to filter this feeling down to the young people we are supporting.

Torrance Rafter, Social Work Case Manager at Progressive Youth Care

Torrance Rafter

Social Work Case Manager

I have been with PYCC for just over three years, starting as a youth worker and then moving into a key worker role before transitioning into our social work space. I love that PYCC continues to fight and advocate for our young people in the face of adversity. I hold a bachelor's in counselling and a bachelor's in human services.

Georgia Bennett, Social Work Case Manager at Progressive Youth Care

Georgia Bennett

Social Work Case Manager

I started my journey with Progressive as a youth worker on the ground and then began working in the social work department several years ago. I am currently completing my Honours in Social Work. Whilst I have worked with Progressive, I have found a passion for advocating for young people that often do not have a voice for themselves.

Jade Ryffel, Social Work Case Manager at Progressive Youth Care

Jade Ryffel

Social Work Case Manager

To be able to work in a company and with a team that genuinely puts the needs of the young people first and fights for them is something I did not think I would find. I have a history in psychology and criminology, and while working with Progressive I have had the privilege to watch our young people grow and achieve incredible things.

Liu Aliifaalogo, Training Specialists Manager at Progressive Youth Care

Liu Aliifaalogo

Training Specialists Manager

I have been with Progressive since November 2021, part of the training sector managing the specialist courses, running both Maybo and PART training. Coming from the floor with first-hand experience with our young people gives me a lot of confidence in training our staff to be the best versions of themselves. Certified Maybo Trainer and Accredited PART Trainer.

Efrat Bong, Training Specialist at Progressive Youth Care

Efrat Bong

Training Specialist

Part of the PYCC training team, delivering specialist courses that build the confidence and capability of our staff on the ground.

Bella Glynn-Armstrong, PYCC Team at Progressive Youth Care

Bella Glynn-Armstrong

PYCC Team

Part of the Progressive Youth Care team supporting our young people and homes.

Denton Paterson, House Coordinator at Progressive Youth Care

Denton Paterson

House Coordinator

I joined PYCC in 2020 and was a worker on the ground for three years prior to this role, predominantly as a key worker. My role now is to ensure our homes are up to the required standard. The best part of the job is when I see both our young people and our staff learn, develop and grow within themselves.

Rianna MacRae, House Coordinator at Progressive Youth Care

Rianna MacRae

House Coordinator

My role in Progressive is house coordinator and maintenance. I help to maintain the homes and make sure they are safe and in good working order for our young people. I really enjoy the community feel that Progressive has, and being able to be out on the ground and help wherever it's needed.

Jack Auckett, Maintenance at Progressive Youth Care

Jack Auckett

Maintenance

Starting as a youth worker at PYCC from the very beginning, I have seen the organisation grow over the years. Now, having worked my way up to the housing and maintenance department as the in-house maintenance man, I bounce from house to house doing everything from landscaping to hanging a picture frame.

Tom Matthews, Payroll Officer at Progressive Youth Care

Tom Matthews

Payroll Officer

I work in the accounts department for Progressive Youth Care. My main role is payroll officer, ensuring that all employees' pay is correct and on time. What I love most about my job is the small family community that Progressive has built and continues to develop even as we grow bigger.

Kimaea Kirifi, Administration Operations Manager at Progressive Youth Care

Kimaea Kirifi

Administration Operations Manager

I'm the Administration Manager for PYCC, helping all the departments with jobs they may need, assisting with rosters and answering all the phone calls. What drives me is knowing I can be a consistent positive role model in the lives of our young people. PYCC will have your back — everyone here will bend over backwards to ensure our young people and our youth workers are safe and supported.