We're listening
Feedback & Complaints
Your voice
Tell us how we'redoing.
Feedback — positive or critical — helps us keep our practice safe, transparent and accountable. Young people, families, carers, staff and partner agencies are all welcome to raise a concern.
Acknowledged
We confirm receipt of your submission within two business days.
Reviewed
A senior social worker reviews the concern and gathers any context needed.
Resolved
We respond with the outcome, actions taken and any changes to practice.